Handle Calls, Texting, and Faxing - All in Microsoft Teams
Still using separate systems for calls and team chats? We help bring it all together in one familiar place - Microsoft Teams.
When the Tools Aren’t Doing the Job
When Your Status Does Not Carry Between Apps
If your phone system is separate from Microsoft Teams, your availability is not shared. You can be in a Teams meeting and still look “available” to others on the phone system. That leads to calls and transfers being sent to you in error, unnecessary interruptions, and confusion for both staff and clients.
Too Many Apps Slowing You Down
Your team already uses Microsoft Teams for chat and meetings - but they have to constantly switch to a separate app to call or text a client.
Teams Phone Alone Isn’t Enough for Many Businesses
Microsoft Teams is a strong foundation, but its own built-in Phone functionality can fall short for more advanced call handling. When your business needs robust routing, queues, reporting, device options, or more control over how calls flow, businesses often end up using a separate phone platform.
The Right Tools, Delivered Right.
Unified Communication Hub
We turn Microsoft Teams into a complete communication hub. Whether you're just getting started with a new cloud-based phone system or already have one in place, we connect it into Teams so your staff can manage everything in one place.
Everything in One App
Your team can make and take calls, send and receive texts or faxes, check voicemails, and view contact details all within the Teams app.
Key Features Include
Full calling and voicemail inside Teams, without switching apps
See who's available in real time (unified status)
Send and receive business texts right in Teams
Access to phone functionality from Microsoft Teams on mobile
Easy-to-use call buttons tied to your calendar
Still Using Desk Phones?
No problem. We support setups that combine Teams with desk phones, giving your team the flexibility to work how they want.
On the Go? No Problem.
This integration can also apply to the mobile version of Teams, giving remote or field staff a user-friendly interface for communications.
Full External Calling
Your staff can make and receive external business calls, send text messages, and manage voicemails without ever leaving the Teams app.
To see an interactive preview of the solution, please view this page on a desktop.
Better Tools. Real Results.
Maintain the proven reliability and advanced call routing capabilities of a robust phone platform, but connect it directly into your familiar Teams application:
No more juggling desk phones, mobile phones, or multiple logins
Calls, voicemails, texts, and chat all in one familiar place
Real-time visibility into team status and availability
Faster, smoother internal handoffs and client follow-ups
Fewer missed calls, more organized workflow
Improves productivity for both remote and in-office users
Built-in features for voicemail management and text notifications
Retain access to powerful enhancements: routing logic, call queues, analytics, and more
And you won't have to figure it out on your own. Our team is here to help every step of the way.