Make Every Call Count

If your team uses tools like Salesforce, Zoho, monday.com, Zendesk, HubSpot, or any other CRM Software, chances are your phone system isn’t fully connected to it. That means calls are happening, messages are being sent, but the data isn’t landing where it should, in the client record.

At Output, we help bridge that gap. We design and implement the connection between your CRM and communication tools so every interaction is logged, every follow-up is visible, and your team can focus on clients instead of chasing down information.

When the Tools Aren’t Doing the Job

Problem Graphic 1

Your Systems Aren’t Connected

Businessesrely on CRMs, phones, email, and chat tools to manage client relationships. But without integration, these systems operate in isolation. Calls happen without records, texts go untracked, and key client interactions are left out of the CRM. Instead of building a clear picture, the information stays fragmented and incomplete.

Flat-style vector illustration showing a customer service representative wearing a headset, surrounded by a speech bubble, phone icon, and gear, all connected by arrows. Rendered in yellow and navy blue on a transparent background, the image represents automating repetitive messaging tasks to free up reps' time.

Manual Work Creates Gaps

When systems don’t talk to each other, staff turn to sticky notes, spreadsheets, or memory to fill the gap. This leads to missed follow-ups, incomplete records, and poor handoffs between teams. Even small missteps add up and erode the reliability of your customer experience.

Icon depicting a person running with a stressed expression, sweat droplets near the head, and flames above the head. Behind the person is a large gear with a clock face inside it, indicating time pressure or urgency.

You’re Losing Time and Visibility

Without a connected system, managers can’t see what’s happening in real time. Clients repeat themselves. Teams waste time chasing context. The result is slower service, less accountability, and tools that never reach their full potential. Integration isn't just about saving clicks — it protects your business from preventable mistakes.

The Right Tools, Delivered Right.

We connect your CRM and phone system so that every client interaction is captured, stored, and available where your team needs it most. This solution is designed to support the way your business already works, not force you into a new process.

When properly integrated, your CRM becomes a central source of truth. Every call, voicemail, or text message is automatically linked to the right contact or deal. Reps can place calls and send texts from inside the CRM, and incoming calls show relevant client details in real time.

This isn’t just about syncing tools. It’s about enabling better communication, more consistent service, and smarter management.

Core capabilities include:

  • Click-to-call and SMS directly from your CRM

  • Auto-logging of inbound and outbound calls, texts, voicemails, and faxes

  • Real-time screen pop with matched client records when a call comes in

  • Visibility into call notes, transcripts, and message history from one place

  • Mobile access for staff working remotely or in the field

  • Compatibility with a wide range of modern CRMs and phone systems

This is the functionality we build, but the real value comes from how it improves your day-to-day operations.

CRM + VoIP Integration doesn't need to be a complicated project. Whether you're setting it up for the first time or cleaning up a messy implementation, Output can help you do it right.

Better Tools. Real Results.

Integrating your phone system with your CRM means your team spends less time entering data and more time serving clients. The change may seem small, but the impact touches every part of your business. You gain:

More consistent client communication across your team

Fewer missed follow-ups or dropped calls

Real-time visibility into rep performance and client engagement

Stronger handoffs between departments or roles

Reduced admin burden for sales and support staff

A CRM that reflects what is actually happening, not what people remember to enter

The confidence that nothing is falling through the cracks

This solution helps you work faster and smarter. Your tools become easier to use and more valuable to your business. And because we build around your workflow, adoption feels natural and immediate.

Output acts as an extension of your internal team. We design, configure, and implement the solution to fit your environment, and we’re here to support your success even after launch.

Outcome may vary depending on your CRM and phone system.